NCNina Hospital
Linked Housing runs on PropertyMe today, software built to fit thousands of agencies, which means it fits none of them exactly. We build one platform around one client: your workflow, your brand, your Xero chart of accounts, your data.
Both options manage properties. Only one of them answers to Linked Housing.
Intake, matching and placement tracked end to end, so clinical coordinators see where a person is in the journey without a phone call.
Portfolio structure, leases and inspections modelled on Linked Housing's mix, not a generic agency template.
Rent runs, receipting and owner disbursements matched to your chart of accounts, pushed to Xero on your rules rather than a fixed generic mapping.
Jobs routed to your contractors automatically, with your approval chain and full audit trail attached.
Internal review, then client signing, inside the same portal. No separate e-sign subscription to manage.
Dashboards built around the numbers leadership actually reviews, with a live compliance register spanning NDIS Commission, QFES fire safety, QLD RTA, AS 1735 hoist certification, the Privacy Act and WCAG 2.2 AA, plus a granular permissions matrix of specific capabilities rather than a generic admin, PM and accounts split.
Every vacant property scored against a participant's funding type, SDA design category and accessibility needs, with a plain-English, point-by-point "why this home" behind every match instead of a black box.
Linked Housing team, hospital and clinic partners, NDIS support coordinators, investors, residents and family or nominees each get their own scoped navigation and dashboard, built from the same platform instead of six separate logins.
These are the real Linked Housing portal screens, running live. Fly through each login and click into any of them. A change in one shows up in the others.
Discharge planners send a referral in minutes, then see where it is up to without a phone call.
Try itClick the screen, then Make a referral.
New referrals arrive in the Inbox and on the board. The AI suggests homes that fit and shows its reasons.
Try itOpen Referrals, or ask the AI which homes fit.
SDA vacancies and their own referrals sit in one place, with no email chains.
Try itOpen SDA vacancies.
An approved family member sees each step of the move and agrees to what needs them.
Try itOpen Approvals and press I agree.
Jarrah reports a problem in plain words. The team gets it as a repair job straight away.
Try itTap Report a problem, then look at the team Inbox.
Rent and statements for the properties they own, and nothing else.
Try itOpen Statements, or approve a repair.
Every screen you just used reads the same records. Change one and the others follow.
If you have spent your career buying software rather than building it, the idea can sound abstract. In plain terms: a custom portal is a piece of software built specifically for one business, around its exact workflow, its exact data and its exact brand, rather than a generic tool that thousands of other businesses are also squeezed into.
Discovery maps your real workflow first. The software is shaped around that, instead of your team reshaping its habits to fit someone else's product.
There is no vendor deciding what ships next or raising the price per property. The platform and the codebase belong to the business.
A custom portal is never a frozen, one-time deliverable. As the business grows and understands its own needs more precisely, the portal is customised further, new modules, new workflow logic, new integrations, added whenever they are needed rather than locked in on day one.
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PropertyMe, Zoho, HubSpot, Salesforce and Monday all solve part of the problem, for a monthly fee that never stops. Three things separate a portal built for Linked Housing from every one of them.
Every module is shaped around how Linked Housing actually works. No forcing a disability housing workflow through a sales CRM or a generic agency template.
A fixed build cost agreed upfront, instead of a per-seat, per-property subscription that climbs every time the portfolio or the team grows.
Xero, e-signature, calendars, NDIS systems, anything you already run. If it has an API, it connects. No waiting on a vendor marketplace.
Pick a platform to see it measured against a purpose-built portal, capability by capability.
Not because PropertyMe is weak software, but because it was never built for Linked Housing.
Xero sits at the centre of the financial picture, built around your actual chart of accounts and reconciliation process. Everything else, from calendars to newsletters to the PropertyMe transition itself, is scoped in discovery so nothing relied on today is lost.
Generic chatbots know the internet. This one would know your properties, your vacancies, your lease dates and your rent ledger, because it sits on top of the same portal data your team works in every day. Try the sample questions below.
Try a question
We walk through the current PropertyMe setup and the day-to-day workflow end to end, so the scope reflects reality rather than a checklist.
Timeline, fixed cost and the modules to build first, sequenced so the highest friction work is replaced earliest.
A live preview of your portal before any commitment is made. You see it running on your data model before you decide.
Not one Linked Housing rents.
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