Website Use
Services
Pricing Policy
All pricing is provided in proposals/quotations and is valid for 30 days unless otherwise stated.
Prices are exclusive of GST/VAT (unless stated).
Services are billed as either:
- • Fixed-price projects (milestones outlined in the proposal), or
- • Monthly retainers (recurring services).
Any additional services requested outside the agreed scope will incur additional charges, billed at our standard hourly rate.
We reserve the right to adjust pricing annually or upon renewal of ongoing agreements.
Payment Options
For your convenience, we offer a range of secure payment options, including credit/debit card and bank transfer.
Preferred payment methods may be eligible for preferential pricing or other payment benefits. The applicable payment amount will be clearly communicated before payment is completed.
Card payments are securely processed through Stripe. All payments are subject to our applicable payment terms and conditions.
Payment benefits and preferential pricing may vary depending on the payment method, invoice type and applicable commercial terms.
Refund Policy
Refunds may only be issued in the following circumstances:
- • If services have not commenced and cancellation is requested within 7 days of payment.
- • If we fail to deliver agreed deliverables (as per contract) and cannot rectify within a reasonable timeframe.
Refunds will not be issued for:
- • Change of mind after commencement.
- • Lack of results where industry variables (market demand, algorithm changes, client input) are outside our control.
Limitation of Liability
Updates
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any specific terms, please contact our legal team.